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Frequently Asked Questions (FAQs)

Top 5 Questions
  ·  Do I have to become a member first if I want to apply for Priority Trust Service? 18014x view(s)
  ·  How to become a member of Itrademarket? 16335x view(s)
  ·  How to pay for Itrademarket services? 4863x view(s)
  ·  How to send one inquriy to multiple companies or trade offers? 4632x view(s)
  ·  How to view my company online? 4430x view(s)


Trade Offer
  ·  Why is there no email address?
  ·  How to search for my posted trade offer (buy, sell, or cooperation)?
  ·  My trade offer can be placed under more than one industry category; what should I do?
  ·  How to fit my product picture onto my website?
  ·  Can I repost the same trade offer more than once?
  ·  Why I can't upload my product picture?
  ·  How to delete trade offers?
  ·  How can I delete the uploaded product picture?
  ·  My trade offer was refused by your Customer Service department. Under what circumstances would my trade offer be refused?
  ·  How to unsubscribe Trade Alerts?
  ·  How to get priority listing for my trade offers?
  ·  What should I do if I can't find an appropriate category for my Trade Offer?

Company List
  ·  What is the difference between the Company Profile of a Member with Priority Trust, and that of a free member?
  ·  How to view my company online?
  ·  How to modify my company info?
  ·  Why my membership is being canceled by Itrademarket?
  ·  How many companies am I allowed to add to Itrademarket Company List?
  ·  Do I need to fill in every field when entering my company info?
  ·  How to select relevant categories?

Member Menu
  ·  How to become a member of Itrademarket?
  ·  How to modify my member information at Itrademarket?
  ·  What is the purpose of Logout?
  ·  Why can't I log in to Itrademarket?
  ·  What if I forgot my password?
  ·  Why was my Email Address not accepting during the registration process?
  ·  How do I login?
  ·  Can I change my User Name?
  ·  What can I do if I've forgotten my User Name?
  ·  Why was my Password not accepted during the registration process?
  ·  How do I get my cookies to work?
  ·  Why was my User Name not accepted during the registration process?
  ·  Why was my Company Name not accepting during the registration process?
  ·  How to change my password?

Trade Mail
  ·  How to access Trade Mail?
  ·  Can I send one document to more than one member simultaneously?
  ·  I received an email message notifying me that I have a quote. Where can I view it?
  ·  Can I send photos of my products through Trade Mail?
  ·  What can I use Trade Mail for?

Inquiry Basket
  ·  How to send one inquriy to multiple companies or trade offers?
  ·  Can I inquiry later after selecting companies or trade offers to Inquiry Basket?
  ·  Why was my "Inquiry Now" and "Add to Basket" button not appear when I'm searching?

Priority Trust
  ·  Why should a free member upgrade to Priority Trust?
  ·  How can Priority Trust service enable trust benefit between a buyer and a seller?
  ·  Do my membership lost if I quit during the Priority Trust application?
  ·  Do I have to become a member first if I want to apply for Priority Trust Service?
  ·  How can Priority Trust service help suppliers increase their product orders?
  ·  What are the major differences authentication and verification at Priority Trust services and traditional authentication-verification services?
  ·  I am an existing Itrademarket free member; do I have to apply for a new User Name if I wish to be a Priority Trust member?

Payment
  ·  How to pay for the services by wire transfer?
  ·  How to pay for Itrademarket services?



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